![]() ![]() ![]() Liberty Mutual, Ironshore’s parent company, declined to comment, saying it doesn’t publicly address legal disputes. Rodan + Fields is due within the next two weeks to file a response in court. Whether Ironshore is Rodan + Fields’ main insurer remains unclear. He says Ironshore wants the judge to say what the policy means and hand down a decision quickly, allowing the insurer to avoid drawn-out court proceedings. “It’s basically a request by the attorneys for the judge to interpret Ironshore’s policy rather than go through a litigation process,” says David Stegall, a former longtime insurance executive based in Alabama and an expert witness in these kinds of legal cases. Ironshore’s lawsuit isn’t unusual, according to two insurance experts reached by Forbes. Now the company’s insurer is piling on, too. The Federal Trade Commission admonished Rodan + Fields in a 2020 letter for what it says were misleading claims from independent sellers on social media tied to the coronavirus pandemic Rodan + Fields said they ensure consultants follow FTC guidelines, and do not tolerate false or misleading claims. Rodan + Fields sued Procter & Gamble in response, ultimately dropping the case in August 2018 P&G put their BBB complaint on hold. Consumer goods behemoth Procter & Gamble filed a Better Business Bureau complaint against Rodan + Fields in 2018 over allegedly deceptive claims that a Rodan + Fields Vitamin A serum was significantly more effective than one made by Olay, a P&G brand. Some consumers said using the eyelash serum caused itchy eyes, eyelid drooping, infections, visual impairment, and even changed iris color. ![]() The Lash Boost class action lawsuits threatened sales for one of Rodan + Fields’ most popular products. ![]()
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